Return to Work Coordinator

Return to Work Coordinator

Employer: Region of Waterloo

Location: Waterloo, Ontario

Expires: January 25, 2016


If you are a solutions-oriented health professional with vocational rehabilitation counselling experience in a unionized environment, this full-time position with Waterloo Region is an excellent career opportunity.

As the Return to Work Coordinator, you will coordinate the Region of Waterloo's early and safe return to work program for work-related and non-work-related ill or injured employees. Drawing on your human relations, analytical and negotiation skills, you will work proactively with management and staff, assist employees at work, and provide consultation and services to management and staff regarding individualized return to work plans. An important aspect of this role will be recognizing and effecting opportunities for early intervention.



To assume the role of Return to Work Coordinator, you will have the following profile:

  • Knowledge of current medical treatment, rehabilitative and therapeutic techniques and terminology, normally acquired through the attainment of an undergraduate degree in a health sciences profession, such as Occupational Therapy, Human Kinetics, Kinesiology, or Physiotherapy, or a designation as a Registered Nurse, plus directly related vocational rehabilitation counselling experience in a unionized environment.

  • Knowledge of Workplace Safety Insurance Act, Human Rights Code, Occupational Health and Safety Act, Employment Standards Act, and other legislation related to vocational rehabilitation, as well as collective agreements.

  • Analytical, organizational, and problem-solving skills in order to analyze situations, determine issues, and resolve matters; and to develop and coordinate return to work plans.

  • Human relations, communication, and negotiation skills in order to interview, counsel, and advise employees and management; to negotiate return to work plans, including work schedules, treatment, and workplace design elements; and to advise departments and unions in adhering to Regional policy, legislation, and/or collective agreements.

  • Skill in the operation of a computer, using such software as Word, a human resources information system (Banner), and claims management software (Parklane).

  • Ability to travel to various locations within the Region.

  • Ability to support and project values compatible with the organization.

  • Ability to read and interpret medical documentation from attending physicians, psychologists, and other health care providers; journals and publications; as well as current and proposed policies, procedures, and legislation with respect to Workplace Safety Insurance, short-term disability, long-term disability, medical/vocational rehabilitation, workplace health and safety, and employee wellness, in order to provide up-to-date information to management and employees.

  • Ability to compose and write return to work plans, correspondence, reports, and proposals; and to complete and maintain employee summary sheets.

  • Ability to interview and counsel employees, staff and others regarding medical/vocational rehabilitation issues; and to respond, verbally and in writing, to inquiries from staff and the public.

Where people matter and ideas grow

Serving a diverse population of over 560,000, the Region of Waterloo is a growing community where people matter and ideas grow. Our vision is to serve, engage and inspire – residents, businesses and staff alike. This means delivering quality services while creating a positive, inclusive workplace where our employees are valued and respected for their talents and contributions to our success.

In addition to offering a competitive compensation package, we have a strong focus on health and wellness, including fitness facilities and family-focused benefits.

Please visit our website, at, for a detailed description of this Return to Work Coordinator position and to apply online before 11:59 p.m., Monday, January 25, 2016. If you prefer, send your resume, quoting competition number 2015-2052, to: The Regional Municipality of Waterloo, Human Resources, 150 Frederick Street, 3rd Floor, Kitchener, ON  N2G 4J3.

We are committed to diversity and inclusion, and thank all applicants in advance; however, we will be corresponding only with those selected for an interview. We will accommodate the needs of qualified applicants under the Human Rights Code in all parts of the hiring process.