The Candidate

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Learners come from Europe, Asia, and throughout North America. Content equips learners in any sector, any industry, and any jurisdiction. The program is designed to benefit middle managers, front line workers, staff resource personnel, OSHE regulators, engineers, nurses, safety specialists, workers' compensation strategists, labour representatives, and industrial leaders with an interest in human resource development.

Certificate Program Outline

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This Certificate program is offered at two levels:

Foundations

Includes six basic courses:

• Management and Organizational Behaviour
• Accident Causation and Investigation
• Risk Assessment
• Approaches to Safety Management
• Occupational Hygiene and Office Ergonomics
• Environmental Management Foundations

Advanced

This level prepares learners for leadership roles in OSHE by enhancing critical thinking and developing advanced process skills. It requires one core course, four courses from a list of electives, plus a guided practicum, providing an opportunity for learners to apply what they have learned in the courses to workplace environments.

Practical Skills

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The Certificate in Health, Safety, and Environmental Processes (CHSEP) focuses on equipping learners with practical process skills, rather than technical content alone. Graduates are better able to assess risk and practice loss management.

The courses were developed by a team of senior OSHE professionals, and has been reviewed by academics and professionals in various institutions to ensure the highest quality content. Workplace risk management principles, which reduce significant incident rates in all industries, are incorporated in several courses.

Learners Develop

• Collaborative skills that enhance trust, mutual respect, and problem solving applicable to all workplaces.
• Critical thinking skills by challenging various traditional OSHE models
• The ability to function professionally and independently when dealing with a wide range of OSHE issues.
• Adaptability and change management skills
• The ability to anticipate problems and risks
• Practical strategies for controlling and minimizing workplace risks The ability to work effectively with regulatory officials and senior management

The program is currently offered in English.

Candidates can apply for Prior Learning Assessment, which can reduce time and cost to complete the program.

Give Your Career an Edge

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The Certificate in Health, Safety, and Environmental Processes will increase competency in:

• Written and verbal communications, both horizontal and vertical
• Providing meaningful contributions to overall corporate goals
• Creative problem solving, and presenting solutions
• Design and supervision of effective workplace training
• Prioritizing and planning personal performance goals
• Promoting health and safety
• Recognizing underlying systems failures that contribute to losses
• Setting/maintaining high performance standards
• Adapting to change
• Enhancing quality of services and products
• Integrating new knowledge and skills into practice
• Recognizing and learning from errors
• Relating to senior management needs
• Applying basic workplace risk management skills
• Improving personal and corporate "due diligence"
• Environmental sensitivity
• Developing and promoting a healthy personal lifestyle
• Continuous learning
• Ethical behaviour

Registrant Learning Requirements

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• Experience or interest in HSEP
• An Internet connection
• A minimum of three hours study time to complete each module

Benefits of Learning Online

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• Study at your own convenience on a 24/7 basis
• Provides just-in-time learning for busy adults
• Everything needed to achieve learning goals is provided via the Internet (except self-study elective)
• Bulletin board and chat room features allow interaction with classmates and faculty
• Learners can study to whatever depth they wish in many modules by following approved links to related external sites
• No travel required
• Ready access to faculty at the click of a mouse
• Online registration and payment

Courses

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Certificate Foundations

• CHSE 0100 Management and Organizational Behaviour
• CHSE 0200 Accident Causation and Investigation
• CHSE 0300 Risk Assessment
• CHSE 0700 Approaches to Safety Management
• CHSE 0900 Occupational Hygiene and Ergonomics
• CHSE 1205 Environmental Management Foundations

Certificate Advanced

• CHSE 0400 Effective Workplace Training (required)
• CHSE 0500 Due Diligence and Compliance
• CHSE 0600 Total Quality Management
• CHSE 1000 Workplace Wellness
• CHSE 1100 Program Ownership and Motivation
• CHSE 1210 Environmental Management Applications
• CHSE 1300 CHSEP Independent Study
• CHSE 1500 Emergency Planning
• CHSE 2000 Practicum

Course Descriptions

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Certificate Foundations

CHSE 0100 - Management and Organizational Behaviour

Instructor(s): Steve Hazzard

Organizations "think" and "feel", just like individuals. It's not enough to simply speak the language of management. Effective interaction now demands that one is able to "think" management thought forms.

ALL modules within this course are currently available for instruction.

Module 1 - Introduction to Management and Organizational Behaviour
Module 2 - Planning: Forecasting the Future
Module 3 - Organizing: Making the Pieces Fit
Module 4 - Leading: Motivating Towards Excellence
Module 5 - Controlling: Minding the P's & Q's
Module 6 - Healthy Organizational Change
Module 7 - Doing It Right: Ethics & Social Conscience
Module 8 - Teamwork: Effective Work Groups
Module 9 - Communication and Conflict Management

CHSE 0200 - Accident Causation and Investigation

Instructor(s): Peter Crisp

What an organization "believes" about the causes of accidents drives the corrective actions they take, or don't take. Traditional causation models focus largely on "unsafe acts and conditions". These models often result in labour/management confrontations with management blaming workers and workers blaming management. In this course, learners will learn a "systems-failure" model that engages all stakeholders, and shifts from a "blame-based" approach to a more progressive and effective accident causation belief system.

ALL modules within this course are currently available for instruction.

Module 1 - Types of Investigation
Module 2 - Incident Causation Models
Module 3 - Relationship Between Causation Belief and Organizational Culture
Module 4 - Accident investigation (1)
Module 5 - Accident investigation (2)
Module 6 - Accident analysis
Module 7 - Developing Recommendations
Module 8 - Linking investigation to organizational values

CHSE 0300 - Risk Assessment

Instructor(s): Don Sayers, Sabrina Atwater, Jim Montgomery

Identifying, prioritizing and managing risks to prevent accidents and injuries is much more cost effective than administering losses. This course examines several basic risk assessment skills and tools that enable employees closest to risks to deal with them proactively. Learners will also discover how to apply these tools by becoming familiar with the process, needed resources, and practical examples for each method. Fostering collaboration among stakeholders to identify and prioritize workplace risks provides the focus and intended outcome for learning and applying these tools.

Module 1 - Identifying, Prioritizing, and Managing Risks vs. Reacting to a Loss or Regulatory Intervention
Module 2 - Risk Assessment
Module 3 - Introduction to Inferential Statistics for OSHE
Module 4 - Job Hazard Analysis
Module 5 - Inspections
Module 6 - Gap Analyses and Perception Surveys
Module 7 - Fault Tree Analysis

CHSE 0700 - Approaches to Safety Management

Instructor(s): Peter Crisp

A fundamental requirement of any management system is the establishment of means to adequately prevent losses to the organization's resources. In most jurisdictions, a primary focus of any "safety" program is compliance with regulatory standards. This is typically an ineffective approach to reducing workplace losses. The field of health and safety has matured, and offers a variety of approaches to accomplishing this prevention goal.

ALL modules within this course are currently available for instruction.

Module 1 - Approaches to Safety
Module 2 - OSHE Program Components
Module 3 - Hazard Recognition and Assessment
Module 4 - Hazard Control
Module 5 - OSHE Policy Development
Module 6 - Implementing OSHE Programs
Module 7 - Typical OSHE Programs
Module 8 - Issues in Safety Management

CHSE 0900 - Occupational Hygiene and Ergonomics

Instructor(s): Marlene Grigg, Steve Hazzard

Workplaces typically represent many unseen but highly hazardous risks. These include air quality, sound pressures, temperature extremes, work station design, and more. Knowing basic identification and management principles to deal with these common workplace hazards will enable a much more effective health, safety and environmental management program.

ALL modules within this course are currently available for instruction.

Module 1 - Fundamental Concepts and Principles
Module 2 - Routes of Entry of Harmful Agents
Module 3 - Noise
Module 4 - Particulates
Module 5 - Temperature Extremes
Module 6 - Office ergonomics
Module 7 - Biological Hazards
Module 8 - Solvents
Module 9 - Methods of Control
Module 10 - Personal Protective Equipment

CHSE 1205 - Environmental Management Foundations

Instructor(s): Dale Hood

Without question, we must all learn new skills to enable appropriate stewardship of our environment. This may well be one of the most important challenges facing this generation across the globe! An effective health, safety and environmental management program integrates stewardship of people, property, environment and processes into one seamless entity.

ALL modules within this course are currently available for instruction.

Module 1 - Development of environmental concerns
Module 2 - Understanding Ecological Concepts and Principles
Module 3 - Major Environmental Problems
Module 4 - Pollution
Module 5 - Hazards, Fate and Effects of Pollutants
Module 6 - Environmental Processes
Module 7 - Hazardous Chemical Management

Certificate Advanced

CHSE 0400 - Effective Workplace Training (required)

Instructor(s): Janet Lyon, Don Sayers, and Steve Hazzard

Module 1 - Training and Organizational Effectiveness
Module 2 - Adults as learners
Module 3 - Training and Learning Styles
Module 4 - Analyzing Training Needs
Module 5 - Establishing Learning Outcomes
Module 6 - Evaluating Learning Achievement
Module 7 - Delivering Training From a Distance

CHSE 0500 - Due Diligence and Compliance

Instructor(s): Gwen McKay

Litigation for workplace losses can reach into the corporate boardroom, and cut deeply into the corporate treasury. Basic principles of applying due diligence and compliance with health, safety and environmental standards are provided.

ALL modules within this course are currently available for instruction.

Module 1 - Due Diligence as a Legal Defense
Module 2 - The Internal Responsibility System
Module 3 - The Risk Management Process
Module 4 - Risk Identification, Assessment and Prioritizing
Module 5 - OSH&E Strategic Planning
Module 6 - OSH&E Organizing and Leading
Module 7 - OSH&E Controlling

CHSE 0600 - Total Quality Management

Instructor(s): Dianne Power

TQM embodies the goal of continuous improvement with the spirit of empowerment, which are primary shifts required in the emerging economy. Effective health, safety and environmental leadership programs will recognize and apply the strengths of TQM to address issues in those work areas.

Module 1 - Systems Thinking - A Profound Change
Module 2 - Performance Measurement
Module 3 - Employee Focus
Module 4 - Customer Focus
Module 5 - Process Management
Module 6 - Strategic Planning
Module 7 - Implementing TQM

CHSE 1000 - Workplace Wellness

Instructor(s): Susan Linton, Debbie Blais, and Steve Hazzard

We humans are complex creatures. When we're healthy, we're able to contribute richly to personal and corporate goals. If some part of our being is not healthy, it impacts our whole life. Many variables in our lives and our workplaces impact that state of "wellness". Understanding those variables, and having some tools to manage their impact, are key to a highly effective health, safety and environmental management program.

ALL modules within this course are currently available for instruction.

Module 1 - Whole being model of "wellness"
Module 2 - Psychosocial Risks
Module 3 - Workplace violence
Module 4 - Healthy Behaviour Change
Module 5 - Nutrition and Performance
Module 6 - Anger Management
Module 7 - Employee Assistance Programs
Module 8 - Disability Management

CHSE 1100 - Program Ownership and Motivation

Instructor(s): Steve Hazzard, Sabrina Atwater, and Don Sayers

Traditional health, safety and environmental management programs are "owned" by senior management. Organizational cultures are undergoing massive changes, and traditional approaches no longer apply in many sectors. Effective health, safety and environmental management programs are driven by all stakeholders that are impacted by them, in most cases, this means that those on "the shop floor" must learn new process skills to enable their participation. As well, managers must learn to develop high-trust relationships with employees, and to develop and create a working environment where these new skills are consistently expected and rewarded.

Module 1 - Programs ‚ An Introduction
Module 2 - Employee Program Ownership
Module 3 - The Responsibilities of Ownership
Module 4 - Motivational Theories and Practice
Module 5 - Developing People and Organizations Through Learning
Module 6 - Benefits of Shared Ownership
Module 7 - Leading the Shift to Shared Ownership

CHSE 1210 - Environmental Management Applications

Instructor(s):Dale Hood

A continuation of CHSE 1205: Environmental Management Foundations, this course is designed to provide the basic knowledge and skills needed to initiate and maintain an environmetnal management program. The focus in this course is on the management of specific environmental hazards and the common tools and processes used in environmental management.

Module 1 - Common Environmental Management Processes
Module 2 - Tank Systems Operation and Management
Module 3 - Hazardous Material Emergency Management and Contingency Planning
Module 4 - Tools for Environmental Management
Module 5 - Environmental Monitoring
Module 6 - Environmental Performance Measures
Module 7 - Environmental Reporting

CHSE 1300 - CHSEP Independent Study

From time to time, learners will find certain subject matter of particular interest to them, and want to explore it further. Although this can be done independent of the CHSEP program, it may be possible to achieve credit for this independent study, providing the direction and content of the study is consistent with the goals of CHSEP. This elective option is for learners who wish to drill down into a topic to meet personal learning needs specific to their own operational environment. In this course, learners will establish their own learning goals, review a text(s) and review journal articles related to their learning goals, and write a paper outlining what they've achieved. Supervision is provided through each of these phases, and the final grade is weighted to recognize efforts in each of these tasks.

CHSE 1500 - Emergency Planning

Instructor(s): Chad Ikert

ALL modules within this course are currently available for instruction.

Module 1 - Introduction to Emergency Planning
Module 2 - Preliminaries to the Planning Process
Module 3 - Developing and Implementing the Plan
Module 4 - Exercising, Evaluating, and Maintaining the Plan
Module 5 - Core Elements of Emergency Management
Module 6 - Community Outreach and Public Relations
Module 7- Hazard-specific Information and Planning Considerations

CHSE 2000 – Practicum

Upon completion of the courses (or equivalent), learners will undertake a Practicum. Here, learners will develop a comprehensive program either for their entire organization, or for a specific problem area within their organization.

The Practicum will be evaluated on the basis of application of content from the courses, additional research, and the utility of the project. Learners will be coached through the entire process, starting with a review of a proposal, and feedback at key points through the entire Practicum project. Upon successful completion of the Practicum, a "Certificate in Health, Safety and Environmental Processes" will be issued by the University.

Process

The GP engages learners in four distinct steps:

• Establish a plan to produce a product and submit for approval and feedback
• Initiate work to produce the planned product, following approved work plan
• Submit work for review and comments at approximately 75% completion stage
• Submit GP for evaluation when fully completed

Evaluation

The GP will be evaluated by comparing the final product with the mutually agreed upon plan developed in step one of the process. The GP will be awarded a grade of:

• Exceeds Requirements: for work that clearly and consistently exceeds what was planned and is suitable as a model for other learners and practitioners
• Meets Requirements: for work that consistently meets standards in the agreed-upon plan or
• Unsatisfactory: does not consistently meet agreed-upon standards

It is anticipated that divergence from the plan will be identified at the 75% review stage. The final GP submission will be graded based on its own merit and the consistency with which it agrees with the original GP plan in Process step one.

Learners will choose from one of four models of GP:

General OSHE program design

In this model, the learner will build a comprehensive OSHE policy and OSHE program for a particular employer, industry or group. The ensuing program will be based on instruction found in all other courses the learner has taken throughout the CHSEP program. In this model, it is understood that policies articulate the fundamental belief systems that drive a program, and programs provide specific instructions on how to implement those beliefs in a particular environment. This model may be loosely referred to as building a program a "mile wide and an inch deep."

Specific OSHE program design

In some cases, learners will be interested in building a comprehensive program to address a specific risk issue in their environment. This specific program will be based in, and must fit within, existing OSHE policy and program framework. Submitting this policy/program for review will be a requirement prior to approving this model.

Some examples of specific risk issues that could be addressed include indoor air quality, fall arrest, personal protective equipment, human factors engineering, pre-construction review and so on. Alternatively, a learner may wish to develop a specific program directly related to a CHSEP course, such as performance measurement, wellness, risk assessment and so on.

The expectation in this model is that the learner will take a narrow subject range and develop a program to some considerable depth. This will most likely require extensive research outside of the CHSEP content, which must also be documented and supported. This model may be analogous to building a program that is "an inch wide and a mile deep."

Business case for OSHE program

In some instances, learners may have very adequate OSHE policy and programs in place, but wish to develop a methodical and defensible framework to gain management support for it within the organization. Organizational leaders are increasingly receptive to intelligent business cases for programs, rather than simply compliance.

In this model, learners will follow a basic business planning format and build a business case for an existing OSHE program, including necessary research to factually strengthen arguments for program costs, return on investments and resource requirements.

This GP model could be a stretch for many CHSEP learners, but this model could also be very helpful to those in an OSHE leadership role in their organizations. In both public and private sectors, managers are increasing scrutiny of program costs. The ability to demonstrate business-planning principles to OSHE program design is an attractive skill set for learners engaged in staff program design, implementation and management.

Equivalent OSHE Project

Learners may propose an equivalent OSHE project for the GP. Without limiting possibilities, some options may include:

• Development of an in-house training video on an OSHE subject
• Development of a curriculum and instructional package for a significant OSHE educational/training program
• Significant research project into directly-related OSHE subject
• Development of innovative and practical risk measurement or audit instrument

Your facilitator for this course will be Don Sayers. Please contact Don if you have further questions: Don Sayers

Deadlines

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Deadlines for completing various components of the Program are as follows:

• 10 weeks to complete each course.
• 2 years for the full certificate program, excluding the Practicum.
• 1 year to complete Foundations
• 1 year to complete Advanced
• Up to 6 months to complete the Practicum.

The CHSEP program has been designed by working adults, for working adults. We realize that due to unforeseen circumstances interruptions to your course work may occur. Should this be the case, it is possible to apply for an extension of time. These will be assessed on an individual basis.

Fees

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